Field Services SupervisorDevelop and maintain a field engineering organization to meet Mid-Range Plan (MRP) commitments within a set of capita and human resources on a rolling 12 – 16-month time horizon.Build and lead a team of committed and capable employees to ensure successful commissioning and services of products and systems delivered to clients.Implement and monitor a process for efficient resource assignments for field services on projects.Develop, monitor and manage field engineering capitalization budgets to meet business targets.Implement and manage the process to acquire and monitor key information on project performance, for example, sales, costs, margin and schedules, on assigned projects.Recommend adjustments to field services execution plans as needed to ensure project margins targets are achieved.Implement and manage a process to provide project status updates to business and functional units, and customers, and proactively recommend improvements.Identify opportunities, initiate and lead process improvement initiatives in the organization.Monitor skill base within the team and report opportunities for skills improvement to immediate manager.Ensure the skills database is accurate and current.Ensure team members possess the knowledge and are trained to meet current and future needs per the business unit (BU) MRP.Ensure client issues are resolved, at job site if necessary. Escalate to appropriate management as needed.Cooperate with other functional groups and other group companies to ensure projects are executed successfully.Monitor and ensure compliance to business and technical processes.Bring full effort to bear on tasks assigned by manager.Give manager best advice.Give earliest notice when work cannot be delivered as specified.Cooperate and collaborate with peers and interact cross-organizationally as specified by manager.Exemplify Company Core Values: Integrity, Client Focus, Team Orientation, and Personal Commitment.Comply with all Company policies, practices, and procedures and all regulations and laws.Recommend viable improvements proactively.Ensure effective utilization of business tools and processes.Build and lead a team of committed and capable employees.Plan for, appropriately assign, resource, and integrate the work of the team.Lead, expect, and implement continuous improvement.Own the output of the team.Ensure team members fulfill functional and general employee accountabilities.Exercise effective managerial leadership to include:Two-way managerial team working.Fair and just treatment of direct reports.Context setting.Planning.Task assignment.Ongoing performance management.Coaching.Selection and orientation.De-selection and dismissal.
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