Job Description

Guest Room Attendant Self Inspector

Four Seasons Resort Hualalai is looking for a Guest Room Attendant Self Inspector who shares a passion for excellence and who infuses enthusiasm into everything they do. Our Guest Room Attendants have the opportunity to shape our guest experience by providing exceptional knowledge of the Resort and exemplifying the Golden Rule in each interaction. Work authorization required.

What You'll Do

• Cleans set number of rooms during a shift. Removes dirty towels and sheets and replaces them with clean ones from the Linen Closet. Cleans, dusts, and sanitizes all areas of the Guest Room (bedroom, living room, dining room and bathroom) according to procedure. Makes bed. Vacuums carpet and cleans marble and tile areas. Removes Rooms service trays, dishes and carts to service landings.
• Restocks used amenities such as shampoo, lotions, cotton balls, stationery and pens
• Enter HotSOS requests for engineering and in-room dining and ensure tasks are completed before releasing room
• Ensures special request such as extra bed, crib, allergies etc are set up
• Provides special in-room touches based on guest preferences and use of room to elevate guest experience
• Inspect and releases rooms
• Comply with Four Seasons' Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact
• Work harmoniously and professionally with co-workers and Team Leaders/supervisors.
• Assisting team with deep cleaning
• Cleaning, tidying housekeeping closet, laundry machine station
• Provide support and assist other departments in a crunch or as circumstances arise.
• Perform other duties as assigned by direct report.

What To Bring

• "Start with The Heart" by being caring, compassionate, aware and present to recognize confidently
• "Master Your Craft" by constantly learning, delivering with passion and being a brave problem solver
• "Be You" by being genuinely yourself, honest and reliable and a committed team player
• Previous experience in Housekeeping required, as this is an elevated role from the guest room attendant position.
• High School education or equivalent experience is preferred.
• Ability to read, write and speak English
• The hospitality business functions seven (7) days a week, twenty-four (24) hours a day and scheduled days and times may vary based on need.

Join Our 'Ohana and Enjoy Our Amazing Benefits:

• Hourly Rate: $28.52
• An on-site Physical Therapist
• 24-hour access to Indoor and Outdoor Gym
• Holiday, Vacation & Sick pay
• Robust Benefit Plan
• Company Match 401K Plan
• Laundered Employee Uniform
• Free employee meals prepared by the Four Seasons Culinary 'Ohana
• Complimentary stays at Four Seasons Worldwide
• Training and Development Opportunities
• Employee Recognition Programs

Learn more about what it is like to work at Four Seasons Resort Hualālai.

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