Job Description

• Conduct a need analysis to design and develop materials to support training and end-users for projects, implementations & initiatives for internal, external and self-service customers.
• Develop performance-based training and development systems to meet operational needs and requirements.
• Develop cross-trainings for various employees to carry out job functions.
• Interact with customer and subject matter experts to ensure technical accuracy of instructional content.
• Conduct Train-the-Trainer sessions
• Evaluate documentation/training systems to ensure effectiveness. Maintain current knowledge of relevant technology as assigned.
• Report project statuses to various levels of management.

• Minimum two years' experience utilizing multimedia tools such as Captivate and Camtasia.
• Experience in designing and developing computer-based training, storyboards, and lessons to be used in a variety of delivery media is required.
• Knowledge of instructional design principles to provide effective/efficient training solutions to business problems and effectively communicate recommendations to all levels of employees.

• Knowledge of adult learning theories with the ability to create content relevance by mapping courses with perceived learner needs and plan instructional strategies relevant for wide variety of adult learners.
• Ability to devise instructional strategies in alignment with real learning contexts and choose the technology that best supports the instructional strategy.
• Proven ability to reduce various types of Cognitive load that pertain to ILT and eLearning.
• Maintains a high degree of knowledge in existing and emerging learning methods; ability to assess and envision how these methods can be applied to course development efforts.
• Demonstrated analytical, organizational, and problem resolution skills.

• Two years of project management experience preferred.
• Experience with documentation or training authorizing systems preferred.

• Bachelor's Degree in Instructional Technology, Instructional Design, Training & Development, or Technical Communications preferred.

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