It is the responsibility of the Box Office Representative to provide a high level of customer service when performing ticketing services. Responsibilities include assisting in the prompt and accurate scanning of tickets for guests entering/exiting the entertainment and events venues, applying and checking wristbands and other credentials for guests entering/exiting the entertainment and events venues, providing prompt, accurate, and friendly seating assistance to guests entering the entertainment and events venues, assisting management and guests in resolving problems and immediate needs during shows and events within approved policy standards, providing guests, teammates, and vendors with accurate information, responsible for selling and distributing show tickets for concerts and events, maintaining accurate bank balances, ensuring control and protection of company assets through verification and documentation of transactions and area cleanliness, including cash banks, credit card scanners, computers, ticket scanners, flashlights, radios and office space/furniture, assisting in the setup and removal of stanchion ropes, floor signage, counter signage, chairs, and podiums. Available and willing to work irregular hours deemed necessary for business levels, including night and weekend shifts.
Qualifications: Minimum one year of relevant experience in guest services or hospitality. High school diploma or GED equivalent.
Pay Range USD $12.00 - USD $12.00 /Hr. Tipped Position This position does not earn tips
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